Stakeholders think our plans to support customers in vulnerable circumstances are going in the right direction and are ambitious enough. They think SGN should:

• Work with partners to deliver direct and indirect support
• Focus on long term benefits
• Be a voice to champion change
• Support a just transition to net zero for vulnerable customers

Stakeholders think our Future of Energy plans are going in the right direction and are ambitious enough. They think SGN should:

• Develop its ‘whole system’ approach to meet the UK’s energy demands
• Advocate for appropriate government-led strategy and policy
• Regionalise approaches
• Not overestimate biomethane or hydrogen

Stakeholders think our plans to address our environmental performance are going in the right direction but are not ambitious enough. They think SGN should:

• Be a more ambitious leader
• Prioritise a move to electric vehicles
• Implement innovative technology to reduce our carbon footprint
• Invest where it will make the most impact