Shaping our plans together 

We want to ensure our business delivers for those who rely on our network for energy, whether it’s to heat their home or power their own businesses.  

That’s why we have a programme of engagement activities for you to get involved in and share your thoughts with us on the services we provide you. These activities and events are your opportunity to let us know what’s important to you. 
We believe that we make better decisions in the interests of customers and stakeholders when we understand their requirements, needs and priorities

Share

Transparent and open engagement underpinned our current 2021 – 2026 business plan commitments and we’ve pledged to build on this as we work on our plans for 2026 – 2031 and beyond. 

Learn

The insight you share gives us the knowledge we need to keep updated on what matters most to you and monitor how we can continue to meet your needs against a changing backdrop of new challenges and opportunities. 

Listen

It’s important for us to understand what you think about the services we are delivering now, as well as those you think we should focus on in the coming years. Our engagement activities and events give you the chance to have your voice heard.

Act

We’ll make decisions based on the insights you provide and take appropriate actions that will mean the most to you. Where it’s not possible to take an action, we’ll let you know why and what we plan to do instead, or when circumstances allow. 

Recent engagement events

Attendees at the SGN spring workshops sitting around a table in discussion during the event in Edinburgh.

GD3 Stakeholder Workshops – Spring 2024

In spring 2024 we held two in-person workshops for stakeholders to hear the latest on our business plans.

Find out more

Two SGN operations workers in personal protective clothing inspecting new gas pipes.

Network Strategy Specialist Roundtable

Specialist stakeholders from within our network came together to hear about our progress against the commitments we made for the current 2021 – 2026 Gas Distribution price control period.

Find out more

SGN employee in personal protective clothing, moving logs in a forest environment.

Environmental Performance Specialist Roundtable

This online event brought together key stakeholders form within our network to share their ideas and views on how SGN can continue to strive towards a more sustainable and environmentally friendly future.

Find out more

See all previous events

Upcoming events

There are no upcoming events at present.

See all upcoming events

Transparent and open engagement underpinned our current 2021 -2026 business plan commitments and we’ve pledged to build on this as we work on our plans for 2026-2031 and beyond. 


Learn


Listen