GD3 Stakeholder Engagement Launch
In December 2024, SGN will submit a business plan covering the next Gas Distribution price control period of 2026 – 2031 (RIIO-GD3) to the energy sector regulator, Ofgem. The plan will document the company’s intended activities during this period and the associated costs of operating the business.
SGN is committed to delivering a plan that meets the needs of all its stakeholders and customers. As such, a fundamental part of our planning process is to listen to our customer and stakeholder views, using them to inform our plans and act on them where we can.
To launch our programme of engagement events in support of our RIIO-GD3 business plan development, we held this online workshop as the first opportunity for our stakeholders to hear our budding ideas for RIIO-GD3, to share their views and to start helping us shape our initiatives for 2026 – 2031.
1
online event for all stakeholders
89
engagements
74
cross-sector organisations from the public, private and third sectors representing nationwide interests
Key insights
SGN are seen to be performing well against its commitments made in the RIIO-GD2 business plan covering 2021 -2026. Stakeholders want the levels of service to remain at current standards or improve, requiring levels of investment to be maintained or to increase.
Developing future low carbon energy solutions, supporting customers in vulnerable circumstances and investing in efficiency to keep costs down where the Top 3 areas where stakeholders though we should invest more time and money.
Improving environmental performance was also a high priority for stakeholders.
Stakeholders want SGN to be responsible when it comes to investing money and time. SGN should find a balance in delivering core activity as a gas distribution network and additional initiatives as a socially responsible organisation.